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Did you know? The European Union regulation sets minimum rights for passengers in case of flight delay, cancellation or denied boarding. Compensation amounts depend on travel distance and could reach: • < 1500km..............................250€ (~US$260) • 1500km - 3500km..................400€ (~US$420) • >3500km...............................600€ (~US$630) This applies to: • Any outbound flight departing from Europe* • Inbound flights landing in Europe operated by European airlines Why enable AirRefund? • Our matching system automatically notifies travelers when they experience an eligible flight delay or cancellation • AirRefund relieves your travelers from the hassle of dealing with airlines by managing the entire process – from eligibility verification to negotiation with airlines • Automating the air claim management process leads to higher Employee Satisfaction scores Why trust us in handling the claim? • 100% success based: no win, no fee • No cost for employer/corporation • Wide compensation collection expertise and deep applicable regulations knowledge • AirRefund pledges to deliver the highest standards in terms of Customer Experience • Option of donating all or part of the compensation to a charity/NGO When the claim is successful, AirRefund deducts 20% of compensation + 35€ (US$37)** admin fee before transferring funds directly to the traveler either by bank transfer (SEPA) or via PayPal. Get compensated for flight delays & cancellations – connect AirRefund to your organization’s Concur Travel account today. *37 countries: 28 EU countries + Switzerland, Albania, Bosnia-Herzegovina, Iceland, Macedonia, Montenegro, Norway, Serbia, Kosovo **The compensation amounts and admin fee may vary according to current exchange rate between euro and local currency